fbjili Privacy Policy – How Your Personal Data Is Handled
At fbjili, protecting the privacy of our players in the Philippines is a responsibility we take seriously. This Privacy Policy explains exactly what personal information we collect when you use the platform, how that data is used, who it may be shared with, and what rights you have over your own information. We are committed to handling your data transparently and in accordance with applicable data protection standards. By registering an account or using any part of the fbjili platform, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact our support team if you have any questions.
Last updated: 2025. This policy applies to all players accessing fbjili fromthe Philippines.
1. What Information We Collect
Account & Identity Information
When you register an account on fbjili, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, mobile number, and any identification documents submitted for verification purposes. This information is necessary to confirm your identity, verify that you meet the minimum age requirement of 21 years, and maintain the integrity and security of your account. We may also collect information you provide when updating your profile, submitting support requests, or communicating with our team. All account information is stored securely and accessed only by authorised personnel on a need-to-know basis. Providing accurate and current information is a requirement under our Terms and Conditions and helps us deliver a seamless gaming experience tailored for players in the Philippines.
Payment & Transaction Data
To facilitate deposits and withdrawals in Philippine Peso (PHP), fbjili collects transaction-related information including your preferred payment method, transaction amounts, timestamps, and reference numbers. We do not store complete card numbers or full banking credentials on our servers; sensitive payment data is handled through secure, compliant third-party payment processors that meet industry security standards. Transaction records are retained for the period required by applicable financial regulations in the Philippines and may be used for account reconciliation, fraud prevention, and compliance audits. If you use e-wallet or bank transfer services, the relevant account identifiers associated with those transactions will be recorded as part of your financial history on the platform. Any unusual transaction activity may trigger a review, and we may request additional documentation to verify the legitimacy of a transaction.
Device & Browser Data
When you access fbjili through a browser or mobile device, we automatically collect certain technical information to ensure the platform functions correctly and to protect against fraudulent access. This includes your IP address, browser type and version, operating system, device model, screen resolution, referring URLs, and session timestamps. This data helps us detect suspicious login attempts, optimise the mobile experience for Philippine users, and diagnose technical issues that may affect platform performance. We may also collect approximate geolocation data derived from your IP address to comply with jurisdictional requirements and confirm that you are accessing the platform from a permitted location. Device data is not used to build individual marketing profiles and is processed solely for operational and security purposes.
Usage & Behavioural Data
We collect data about how you interact with the fbjili platform, including the games you play, the features you use, the pages you visit, the duration of your sessions, and any preferences or settings you configure. This usage data helps us understand how players in the Philippines engage with our platform, identify areas for improvement, and ensure that the content and services we provide remain relevant and enjoyable. Aggregated and anonymised usage data may also be used to generate internal analytics reports that inform our product roadmap and content strategy. We do not sell or licence individual usage data to external marketing companies. Where usage patterns suggest a player may be experiencing problems related to responsible gaming, we may use this information to provide appropriate guidance or support.
2. How We Use Your Information
fbjili uses the personal data we collect for a range of purposes that are directly connected to providing, maintaining, and improving our platform for players in the Philippines. The primary purpose of collecting your account information is to create and manage your player account, verify your identity and age, process your deposits and withdrawals in PHP, and communicate with you about your account activity. We also use your data to enforce our Terms and Conditions, investigate suspected fraud or prohibited activity, and comply with our legal and regulatory obligations under applicable Philippine law. Platform usage data helps us personalise the experience where appropriate, fix bugs, and develop new features that reflect what our players actually need. We may send you service-related communications such as transaction confirmations, security alerts, and policy update notices; these are not marketing messages and cannot be opted out of while your account remains active. Where we rely on your consent to process data for a specific purpose, you have the right to withdraw that consent at any time by contacting our support team, though withdrawal will not affect the lawfulness of any processing carried out before that point.
3. Cookies and Tracking Technologies
How We Use Cookies
fbjili uses cookies and similar tracking technologies to operate the platform effectively and deliver a smooth, secure experience for every user. Cookies are small text files stored on your device that allow the platform to remember your login session, language preferences, and certain settings between visits. Strictly necessary cookies are required for the platform to function and cannot be disabled; these include session authentication cookies that keep you securely logged in and security tokens that protect against cross-site request forgery. We also use functional cookies that remember your preferences, such as your chosen display settings, to save you from reconfiguring the platform each time you visit. Analytical cookies help us understand aggregate patterns of how players in the Philippines navigate the site, which pages are visited most frequently, and where users may encounter difficulties, so we can continuously improve the platform.
Managing Your Cookie Preferences
You have control over the cookies stored on your device and can manage or delete them at any time through your browser's settings. Most modern browsers allow you to block or restrict cookies, delete existing cookies, and receive notifications when a new cookie is set. Please be aware that disabling certain cookies, particularly strictly necessary ones, may affect the functionality of the fbjili platform and could prevent you from accessing your account or completing transactions. We do not use third-party advertising cookies or cross-site tracking technologies to build profiles for targeted advertising purposes. If you continue to use the platform without changing your browser's cookie settings, we will treat this as your acceptance of the cookies described in this policy. For further guidance on managing cookies on your specific device or browser, we recommend consulting your browser's official help documentation.
4. Data Storage, Security, and Retention
fbjili takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the fbjili platform is encrypted using industry-standard protocols, and sensitive information such as passwords is stored using secure hashing techniques rather than in plain text. Access to personal data within our organisation is restricted to authorised staff members who require it to perform their job functions, and all such access is logged and audited on a regular basis. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable financial regulations, anti-money laundering obligations, and gaming licensing requirements in the Philippines. When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, we will securely delete or anonymise it. While we strive to maintain the highest standards of data security, no system is entirely immune to risk, and we encourage users to take their own precautions, such as using strong passwords and keeping their login credentials confidential.
5. Sharing Data with Third Parties
fbjili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. However, there are limited circumstances in which we may share your data with trusted third parties in order to operate the platform and fulfil our obligations to you. We work with payment service providers to process deposits and withdrawals in Philippine Peso; these providers receive only the transaction data necessary to complete your request and are contractually bound to protect your information in accordance with applicable data protection standards. We may also share data with identity verification and fraud prevention services to confirm your identity during the registration or withdrawal process, and with technical infrastructure providers who assist us in hosting and maintaining the platform. In the event that we are required to do so by law, court order, or regulatory authority in the Philippines, we may disclose personal data to the relevant bodies without prior notice to you. Any third party that receives your data on our behalf is subject to strict contractual obligations regarding data handling, security, and confidentiality, and is not permitted to use your data for any purpose beyond what is strictly necessary to fulfil their service to fbjili.
6. Your Data Rights as a Player
Right to Access
You have the right to request a copy of the personal data that fbjili holds about you at any time. Upon receiving a verified access request, we will provide you with a summary of the data we hold, the purposes for which it is being processed, and any third parties with whom it has been shared. We aim to fulfil access requests within a reasonable timeframe and will notify you if any delay is anticipated. To submit a data access request, please contact our support team using the email address listed at the end of this policy. We may ask you to verify your identity before processing your request to ensure that your data is not disclosed to an unauthorised person.
Right to Correct
If any of the personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it promptly. You can update certain information directly through your account settings, such as your contact details and communication preferences. For information that cannot be self-updated, such as identity documents or date of birth, please contact our support team with the correct details and appropriate supporting documentation. Keeping your information accurate is important not only for your privacy but also for the smooth processing of deposits, withdrawals, and account verification. We will make every reasonable effort to correct inaccurate data as quickly as possible once your request has been verified.
Right to Delete
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you believe it has been processed unlawfully. Please note that certain data must be retained for specific periods as required by Philippine financial regulations, anti-money laundering rules, and gaming licensing conditions, and we cannot delete this data before the applicable retention period expires. Where deletion is not possible in full due to these obligations, we will restrict the processing of your data to only what is legally required and inform you of the specific retention period that applies. To submit a deletion request, contact our support team at [email protected] with your account details and the reason for your request.
7. Protection of Minors and Policy Updates
Minor Protection
fbjili is strictly an adult platform and does not knowingly collect personal data from individuals under the age of 21. In line with Philippine gaming regulations, all users must confirm that they are at least 21 years of age at the time of registration, and we reserve the right to request age verification documents at any point. If we discover or are notified that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe that a minor has registered on the platform are encouraged to contact us at [email protected] so the matter can be resolved promptly. We strongly encourage responsible use of the internet by young people and support parental oversight tools that restrict access to online gaming platforms for minors.
Policy Updates and How to Contact Us
fbjili may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements in the Philippines. The most current version of this policy will always be available on this page, and the date of the most recent revision is noted at the top of the document. We encourage you to review this policy periodically so that you remain informed about how your personal data is being handled. Continued use of the fbjili platform after any update to this policy constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information has been handled, please reach out to our support team at [email protected] and we will respond as promptly as possible.
Questions About Your Privacy?
If you want to know more about how fbjili handles your personal data, or if you need to exercise any of your data rights, our FAQ section has helpful answers for players in the Philippines. You can also create a free account or log in to manage your existing preferences.